• Pivot! Course Correction for When Activities Miss the Mark

    Virtual

    Even the most carefully designed out-of-school time activities sometimes fail to engage youth or achieve intended outcomes, requiring staff to quickly recognize issues and adapt. In this session, participants will analyze real-world scenarios to identify early warning signs of activities going off track and develop strategic responses that preserve learning objectives while addressing engagement challenges. […]

  • From Tension to Teamwork: Strategies for Managing Staff Conflict

    Virtual

    Unaddressed conflict between staff members can undermine program quality, erode team cohesion, and create toxic environments that impact both staff retention and youth experiences. This session equips you with practical methods for identifying conflict sources, facilitating productive resolution conversations, and establishing team norms that prevent future discord. Participants will practice specific mediation techniques, communication tools, […]