Catch Them Doing Good: The Power of Positive Reinforcement
2025-11-20 18:00 - 19:00 (America/New_York) | Virtual
Learn how to spot and celebrate positive behavior moments that can transform group dynamics. Explore strategies to give feedback that sticks and motivates youth toward continuous improvement. Gain confidence in replacing punitive measures with encouragement-based approaches.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Joining Live:

Click here –> https://thedash-phmcost.org/courses/catch-them-doing-good-the-power-of-positive-reinforcement/
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New Site Director Training for General ES & Middle Providers
2025-11-21 10:00 - 12:00 | Virtual
This training will explain in depth the duties and day to day expectations of a Site Director of an OCF-OST Program. This session will apply to School Based, CBO, and Specialized ES and Middle School School sites. This session will not Cover the day-to-day expectations for an EDEY Site Director.
NAA Competency: Professional Development and Leadership
Audience: Frontline Staff and Supervisors
Register Here: https://zoom.us/meeting/register/gHQuNDE0Q_W6dtZI1h0urA
Materials: New Site Director Training and Networking (October SY23) – OST Coach Manager Timiya Clark

The Dash Walkthrough
2025-11-25 10:00 - 10:30, 2025-12-11 18:00 - 18:30, 2025-12-18 13:30 - 14:00 | Virtual
Join us to learn about all of the resources available on The Dash.
Register here: https://zoom.us/meeting/register/YV50jw45SX2-I7s5KEn6MQ
*No certificate will be provided for this informational session.*

Accommodations 101
2025-12-01 12:00 - 14:00 | Virtual
In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children’s Charity of Delaware County. Please be prepared to discuss challenges that you are currently facing at your OST site. Due to limited capacity, please limit attendance to no more than two staff members per site.
Audience: All
NAA Competency: Equity and Inclusion
Register Here: https://zoom.us/meeting/register/H5zKm3tWQQGqnGKljfurDA

Engaging & Supporting Positive Behavior for Frontline Staff: Building a Culture of Respect and Belonging
2025-12-03 13:30 - 14:30 | Virtual
This professional development session focuses on creating inclusive, supportive environments where every student feels respected, valued, and connected. Participants will explore the key principles to understand how consistent, caring interactions foster trust and cooperation. Through discussion and hands-on activities, frontline staff will learn strategies to promote positive behavior, encourage student voice, and build strong relationships that enhance engagement and belonging. By the end of the session, participants will leave with practical tools and a renewed commitment to nurturing a culture of respect, empathy, and community within their programs.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Maya Stallings, Educators4Education
Register Here: https://zoom.us/meeting/register/te3rP4DVQT2wE8YRyvw9mA

Engaging & Supporting Positive Behavior for Frontline Staff: Building a Culture of Respect and Belonging - Rerun
2025-12-03 18:00 - 19:00 | Virtual
This professional development session focuses on creating inclusive, supportive environments where every student feels respected, valued, and connected. Participants will explore the key principles to understand how consistent, caring interactions foster trust and cooperation. Through discussion and hands-on activities, frontline staff will learn strategies to promote positive behavior, encourage student voice, and build strong relationships that enhance engagement and belonging. By the end of the session, participants will leave with practical tools and a renewed commitment to nurturing a culture of respect, empathy, and community within their programs.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Maya Stallings, Educators4Education
Register Here: https://zoom.us/meeting/register/Grv4B-o0QiSC0Pdx43QCzA

SAYO-Y and SAYO-S Training (In-Person Training)
2025-12-04 10:00 - 11:30 | PHMC Conference Room A, 1500 Market St, Philadelphia, PA, 19102
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://forms.gle/qHMZ28joP9NXvVwA8
SAYO In-Person Training Slides

The Appreciation Effect: How Recognition Strengthens Staff and Culture
2025-12-09 13:30 - 14:30 | Virtual
Consistent recognition builds confidence, trust, and performance. This session shows you how to integrate positive reinforcement into team meetings, one-on-one check-ins, and everyday interactions. Celebrate progress in ways that are authentic, meaningful, and sustainable.
Audience: Site Supervisors
NAA Competency: Relationships and Interactions with Children and Youth
Register here: https://zoom.us/meeting/register/5jmJC8T9QVyZFjFDsCkRPA
Training Resources: https://drive.google.com/drive/folders/12watQBW16h358QTpK31dyNPDBifn-GsD?usp=drive_link

A Unified Approach: OST and School Day in Sync
2025-12-16 11:00 - 12:00 | Virtual
It is no secret that both school day and OST staff want to see students reach their full potential and invest in this daily. During this session, you will explore ways to partner with school staff, and ensure that the importance of your OST program is understood and supported by everyone in the school community. You will brainstorm collaborative approaches to planning and craft clear, impactful messages that communicate the value of your OST program in a way that aligns with school day goals.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Family, School, and Community Relationships
Register here: https://zoom.us/meeting/register/1o2sgoiZRgy-92-Hq3JXPwA
Training Materials

Unified Approach Self-Reflection and Eval Tool
A Unified Approach Trainer Action Pack
A Unified Approach_ Advocacy Statement worksheet
A Unified Approach_ Advocacy Statements
A Unified Approach_ Research and Resource Guide
Collaboration Level cards

Supporting Immigrant Students in OST Programs: A Trauma-Informed Approach for Frontline by Sara Fernandez-Marcote
2026-01-07 13:30 - 14:30 | Virtual
Out-of-School Time (OST) programs play a vital role in supporting immigrant and refugee youth as they adapt to new environments, navigate cultural transitions, and cope with stressors that can impact their learning and well-being. This training equips OST staff with practical, culturally responsive, and trauma-informed strategies to create welcoming spaces where immigrant students can thrive. Participants will learn about the unique challenges immigrant youth may face, how trauma can affect behavior and engagement, and concrete approaches to fostering trust, safety, and belonging. Through interactive discussions and real-world examples, attendees will leave with tools to strengthen relationships, support resilience, and promote positive outcomes for immigrant students. Facilitator will also share pertinent resources for immigrants in Philadelphia.
Presenter: Sara Fernandez-Marcote
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/XyWSlLjVQICWKY4WpHL41w
Training Resources: https://drive.google.com/drive/folders/1aJJ_ISgfHVM1g6AaoS8ECiDXOP2gaC2I?usp=sharing

Measure What Matters: Uncovering Program Impact with special guests
2026-01-13 11:00 - 12:00 | Virtual
OST professionals understand that maximizing program impact goes beyond activities — it requires intentional observation and thoughtful reflection. This session introduces the foundational practices of program evaluation and observation, offering a clear overview of what they are and why they matter in OST settings. Participants will explore how these practices help uncover meaningful insights, support continuous improvement, and communicate program value to stakeholders.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/HThcvrLNRRuUlWhvz77f4A

Planning with Purpose: Making Evaluation Work for You with special guests
2026-01-20 11:00 - 12:00 | Virtual
Evaluation and observation aren’t just tools — they’re part of the blueprint for strong OST programs. This session helps leaders connect the dots between understanding these tools and using them to shape program design, guide staff development, and support everyday decision-making. Walk away with practical strategies to make outcomes and reflection a natural part of your planning—not just something you do at the end.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/M4ha3iltRMCcnsgu3LtVUg

The Mindset of a Leader: From Individual Contributor to Influencer by Tracy Murray Moore Consultancy, LLC
2026-01-22 13:30 - 14:30 | Virtual
This session provides emerging leaders and frontline professionals with essential tools, enhanced self-awareness, and effective strategies for leading with confidence, integrity, and emotional intelligence. This interactive program is structured to help participants develop their professionalism, improve communication skills, and foster people-focused leadership.
-Understanding the transition from team member to leader
-Shifting from “doing the work” to “leading the work”
-The role of motivation and self-awareness in leadership
-Identifying your leadership style
Tracy Murray Moore Consultancy LLC has revolutionized numerous organizations by implementing creative HR solutions, providing influential leadership coaching, and launching progressive initiatives. With over 20 years of experience in multinational corporations and non-profits, Tracy is renowned for aligning HR operations with business goals to create inclusive, high-performing cultures that thrive.
​Her expertise spans DEI initiatives, performance management, organizational change, succession planning, and leadership coaching, delivering measurable results for clients on both national and international stages. Tracy’s unique, people-first approach prioritizes employee well-being and development as the cornerstone of sustainable organizational success.
​Passionate about empowering others, Tracy is committed to uplifting youth, advancing women in leadership, and cultivating inclusive workplaces where talent flourishes. Her ability to inspire and foster growth sets her apart as a leader who doesn’t just manage change, she drives transformation.
Presenter: Tracy Murray Moore, SPHR, CPC
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/pB0evhvmRYiiHVsSy33-VQ
Training Material: The Mindset of a Leader Training slideshow

Lead with What Works: Models of Evaluation for OST with special guests
2026-01-27 11:00 - 12:00 | Virtual
In this session, you’ll hear directly from OST leaders who’ve used evaluation tools to build systems that generate meaningful data and tell the real story of their program’s impact. They’ll share practical tips for making data work for you, strategies for integrating evaluation into daily operations, and honest reflections on the challenges they’ve faced. Come ready to learn from their journeys — and leave inspired to strengthen your own data practices.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/J3rDvindRVSQsSsluJ60Xw

Building Your Staff Foundation (Virtual) NEW DATE
2026-01-29 10:00 - 12:30 | Virtual
NEW DATE
Transform inexperienced staff into confident out-of-school time professionals from their first few weeks and beyond including effective communication strategies that build competence while maintaining staff engagement.
Presenter: Foundations, Inc.
Audience: Supervisors
NAA Competency: Program Planning and Development
Register here:https://zoom.us/meeting/register/MVA7KSbEQzqGtSf3gWdYSw

Building a Motivation Mapping Framework: Leadership and Motivation that Inspires Equity and Purpose in OST Programs by Learn, Empower, Grow Consulting Group
2026-02-03 13:30 - 14:30 | Virtual
Out-of-School Time programs are the backbone of providing a safe, caring, and learning environment for young people in the community. This is no simple task to achieve for the adults who have accepted this position. Supervisors who work with these adults need positive strategies to engage adults in helping young people to become the best version of themselves. Building a motivation mapping framework to provide a clear, visual blueprint of a journey or process that enhances clarity and understanding for better teamworking outcomes. This is session four of a five-part series: each session can be delivered on its own.
Learn, Empower, Grow, Consulting Group (LEGCG) provides professional development, consulting, and community wellness experiences that strengthen the early education ecosystem.
Our offerings integrate training, coaching, and holistic wellness to support educators, families, and organizations in building thriving environments for learning and growth.
Presenter: Learn, Empower, Grow Consulting Group
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/GJNtL1odQs2FZXY17Mmz3Q
Training Resources: https://drive.google.com/file/d/1my9VdRKn3JAao9d9CYhH_1hcQslZLlmU/view?usp=sharing

SAYO-Y and SAYO-S Training (Virtual)
2026-02-05 10:00 - 11:30 | Virtual
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://zoom.us/meeting/register/ENrdjTr_RNSx6GkvX1oTGA
Training Slides

Building Your Staff Foundation (In-Person) NEW DATE
2026-02-09 10:00 - 13:00 | Greater Philadelphia Community Alliance – Dixon House, 1920 S 20th St, Philadelphia, PA, 19145, United States
NEW DATE
Transform inexperienced staff into confident out-of-school time professionals from their first few weeks and beyond including effective communication strategies that build competence while maintaining staff engagement.
Presenter: Foundations, Inc.
Audience: Supervisors
NAA Competency: Program Planning and Development
Register here: https://forms.gle/zKXTwAb2ny8kEuJ89

Professionalism and Personal Branding: From Individual Contributor to Influencer by Tracy Murray Moore Consultancy, LLC
2026-02-10 13:30 - 14:30 | Virtual
This session provides emerging leaders and frontline professionals with essential tools, enhanced self-awareness, and effective strategies for leading with confidence, integrity, and emotional intelligence. This interactive program is structured to help participants develop their professionalism, improve communication skills, and foster people-focused leadership.
-Professional conduct and workplace etiquette
-The importance of image, communication, and consistency
-Crafting your professional brand and reputation
-Building trust and credibility as a new leader
Tracy Murray Moore Consultancy LLC has revolutionized numerous organizations by implementing creative HR solutions, providing influential leadership coaching, and launching progressive initiatives. With over 20 years of experience in multinational corporations and non-profits, Tracy is renowned for aligning HR operations with business goals to create inclusive, high-performing cultures that thrive.
​Her expertise spans DEI initiatives, performance management, organizational change, succession planning, and leadership coaching, delivering measurable results for clients on both national and international stages. Tracy’s unique, people-first approach prioritizes employee well-being and development as the cornerstone of sustainable organizational success.
​Passionate about empowering others, Tracy is committed to uplifting youth, advancing women in leadership, and cultivating inclusive workplaces where talent flourishes. Her ability to inspire and foster growth sets her apart as a leader who doesn’t just manage change, she drives transformation.
Presenter: Tracy Murray Moore, SPHR, CPC
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/lxRyfQgyTbWAcWyxisL_dQ
Training Material: Professionalism and Personal Branding Training slideshow

Winter Institute: Beautifully Broken, Resounding Resilience (In-Person)
2026-02-16 08:00 - 13:00 | Temple Center City Campus, 1515 Market St., Philadelphia
The Dash invites OST educators and youth professionals to pause, reflect, and renew their sense of purpose. Through interactive sessions on trauma-informed care, social-emotional learning, and restorative practices, participants will explore strategies to foster healing-centered environments for both youth and staff. The day also includes hands-on self-care activities and take-a-make resources to support ongoing well-being and resilience long after the session ends.
Presenter: Foundations, Inc. with Guests
Audience: Everyone
NAA Competencies: Equity & Inclusion, Learning Environments & Curriculum
Register here: https://docs.google.com/forms/d/e/1FAIpQLSc936MwwoL6GpxAvg83ZQRdzJfbQdXin120P7DjfzXQPf5IRw/viewform?usp=sharing&ouid=101438896786875871341
Training Resources: https://drive.google.com/drive/folders/1jWao9-PMbQTIMYOv_DZuyCjp32bxrnXl?usp=sharing

Structured Activities 101
2026-02-18 10:00 - 12:00 | Virtual
This workshop will provide an overview of the structured activity planning processes, as well as requirements related to documenting structured activities. This workshop is designed for those providers who are interested in learning how to apply these methodologies to create an enriching and engaging program for all youth.
Audience: Frontline Staff, Supervisors
NAA Competency: Program Planning and Development
Register here: https://zoom.us/meeting/register/4ikIINZ1RDielzT6ekU8gg

Accommodations 101
2026-02-19 10:00 - 12:00 | Virtual
In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children’s Charity of Delaware County. Please be prepared to discuss challenges that you are currently facing at your OST site. Due to limited capacity, please limit attendance to no more than two staff members per site.
Presenter: Variety
Audience: All
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/2ahSnNeKSKSMxVPHsXej8g

Through Their Eyes: How Trauma Shapes Youth Behavior
2026-02-19 18:00 - 19:00 | Virtual
Understanding the basic foundations of trauma is critical when working with youth in any capacity. This session will explore stress responses and how they influence youth behavior. Participants will learn key principles of trauma-informed care, explore Adverse Childhood Experiences (ACEs), and identify ways to create emotionally safe spaces for youth. Staff will walk away with a deeper awareness of what trauma looks like, and what supportive and sensitive responses can look like when put into practice.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/cnLlWT6TQumMZ0OxfQAGaw
Training Resources: https://drive.google.com/drive/folders/17Brwo9Ki56Wlr_NScTVHy5WABs-oYn_O?usp=drive_link

Building Trust and Stability: Trauma-Informed Practices That Work
2026-02-24 18:00 - 19:00 | Virtual
This session focuses on real-world application of trauma-informed care. Participants will learn actionable practices such as co-regulation techniques, de-escalation strategies, relationship building tools, and ways to create consistency. Through scenarios and activities, staff will practice responding to challenging situations with empathy, clarity, and confidence.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/fhZh-nEeSNu28eqS1LzxwQ
Training Resources: https://drive.google.com/drive/folders/1uMIHk9cc7ZtZzul40QY0Nr9KGg-HsmSK?usp=drive_link

SAYO-Y and SAYO-S Training (In-Person Training)
2026-03-03 10:00 - 11:30 | PHMC Conference Room E, 1500 Market Street Philadelphia, PA
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://forms.gle/6mmr7eCw6XDMkp9b9
Training Slides

Cityspan Basics
2026-03-05 10:00 - 11:00 | Virtual
Attendees will learn how to utilize and navigate Cityspan in order to accurately record youth enrollment, program activities, staff information, attendance, and more. There will be opportunities for attendees to ask questions to clarify the best way to use the system for individual program needs.
Audience: Program Leadership
NAA Competency: Program Planning and Development
Register Here: https://zoom.us/meeting/register/cVfpMbvNQMG6eChX_987kw

Be Fair & Honest: Leading with Integrity and Trust by Strive: How You Lead Matters
2026-03-10 13:30 - 14:30 | Virtual
Integrity builds influence, and trust sustains it. In this session, participants will explore what it means to “be fair and honest” as leaders and professionals. Through self-reflection, small-group dialogue, and role-play, they’ll examine how honesty, accountability, and ethical decision-making shape culture and relationships at work. The session focuses on communication habits that build transparency, trust, and mutual respect within teams. Participants will leave with practical tools to navigate difficult conversations, foster psychological safety, and lead with consistent integrity.
Founded in 1996, Strive: How You Lead Matters is a Wilmington, Delaware–based nonprofit dedicated to spreading the power of character-driven leadership. Strive empowers students, educators, and teams with critical social, emotional and leadership skills proven to support lifelong success.
Through engaging programs grounded in an evidence-based curriculum, we help participants strengthen self-awareness, empathy, motivation, and resilience. Strive delivers its programs to middle school through college students, as well as the adults who support them, through professional development, co-curricular, after-school, and summer programming.
Presenter: Strive: How You Lead Matters
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/EUojjpEkRc2Eyj57YUO7ow

Supporting Immigrant Students in OST Programs: A Trauma-Informed Approach for Frontline by Sara Fernandez-Marcote
2026-03-17 18:00 - 19:00 | Virtual
Out-of-School Time (OST) programs play a vital role in supporting immigrant and refugee youth as they adapt to new environments, navigate cultural transitions, and cope with stressors that can impact their learning and well-being. This training equips OST staff with practical, culturally responsive, and trauma-informed strategies to create welcoming spaces where immigrant students can thrive. Participants will learn about the unique challenges immigrant youth may face, how trauma can affect behavior and engagement, and concrete approaches to fostering trust, safety, and belonging. Through interactive discussions and real-world examples, attendees will leave with tools to strengthen relationships, support resilience, and promote positive outcomes for immigrant students. Facilitator will also share pertinent resources for immigrants in Philadelphia.
Presenter: Sara Fernandez-Marcote
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/iCtLWTEHQ1uD0CxDOlEOPw
Training Resources: https://drive.google.com/drive/folders/1aJJ_ISgfHVM1g6AaoS8ECiDXOP2gaC2I?usp=sharing
