The D.A.S.H. Framework™: Discipline, Action, Service, Heart: Part 1
2025-10-15 13:30 - 14:30 (America/New_York) | Virtual
This dynamic two-part workshop equips educators, after-school leaders, and SEL coaches to integrate Social Emotional Learning into everyday teaching and programming.
Part One focuses on Discipline and Action—helping participants understand the foundations of SEL and how to build student focus, perseverance, and accountability. Through interactive discussions and hands-on templates, educators learn practical ways to turn everyday activities into opportunities for SEL growth
Register Here: https://zoom.us/meeting/register/C_uzXkgFSOKVwKvdlHSehQ

Engaging & Supporting Positive Behavior
2025-10-15 18:00 - 19:00 | Virtual
This one-hour, high-energy virtual training is designed for frontline after-school staff who support children in dynamic, fast-paced environments. The session provides practical strategies, renewed perspective, and engaging activities to help staff manage challenging behaviors while fostering positive connections with youth.
Through short movie clips, real-life scenarios, and interactive dialogue, participants will explore three core strategies—proactive engagement, modeling positive behavior, and reinforcement through praise. The training emphasizes behavior as communication and highlights how staff presence, humor, and calmness can transform tense moments into opportunities for growth.
Participants will leave with a simple worksheet, concrete techniques to apply immediately, and a shared “wisdom wall” of peer-tested strategies. This training is equal parts practical, supportive, and fun—grounded in the realities of after-school work and designed to spark confidence and creativity.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dr. Ceciley Bradford, Educators4Education
Register Here: https://zoom.us/meeting/register/xZlS2-rXRSOsRneRZPDJlQ

Engaging & Supporting Positive Behavior Rerun
2025-10-22 13:30 - 14:30 | Virtual
This one-hour, high-energy virtual training is designed for frontline after-school staff who support children in dynamic, fast-paced environments. The session provides practical strategies, renewed perspective, and engaging activities to help staff manage challenging behaviors while fostering positive connections with youth.
Through short movie clips, real-life scenarios, and interactive dialogue, participants will explore three core strategies—proactive engagement, modeling positive behavior, and reinforcement through praise. The training emphasizes behavior as communication and highlights how staff presence, humor, and calmness can transform tense moments into opportunities for growth.
Participants will leave with a simple worksheet, concrete techniques to apply immediately, and a shared “wisdom wall” of peer-tested strategies. This training is equal parts practical, supportive, and fun—grounded in the realities of after-school work and designed to spark confidence and creativity.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dr. Ceciley Bradford, Educators4Education
Register Here: https://zoom.us/meeting/register/6OhIZksvT8-CW1jlpRylPw

The Why Behind the What: Seeing Behavior Through a New Lens
2025-10-23 18:00 - 19:00 | Virtual
Discover how behavior reflects what youth may not be able to say in words. Learn to uncover root causes, use empathy, and redirect behavior in ways that preserve relationships. Gain strategies to provide support and respond to undesirable behaviors rather than reacting to them.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Register here:https://zoom.us/meeting/register/wbtLdS3UQdmWjiKmTi5vow

PODCAST+ A Catalyst for Growth: Redefining Communication During Conflict
2025-10-28 | Virtual
It’s no secret that having hard conversations is never easy, especially with your colleagues. Expanding on elements from our Quarter 1 Supervisor Series, this Podcasts+ episode will evaluate some key communication strategies when dealing with conflict. Listeners will hear from local proponents of restorative practices and learn how to navigate workplace conflicts with clarity, empathy, and professionalism.
Audience: Site Supervisors, Program Leadership
NAA Competency: Professional Development and Leadership

The D.A.S.H. Framework™: Discipline, Action, Service, Heart: Part 2
2025-10-29 13:30 - 14:30 | Virtual
This dynamic two-part workshop equips educators, after-school leaders, and SEL coaches to integrate Social Emotional Learning into everyday teaching and programming.
Part Two explores Service and Heart—the outer and inner work of SEL. Participants discover how to help students develop empathy, purpose, and identity through reflection, storytelling, and service-based learning.
By the end of both sessions, participants will understand the “what” and “why” of SEL and leave with ready-to-use tools for creating engaging, emotionally intelligent classrooms and programs that empower students to lead with focus, empathy, and heart.
Register Here: https://zoom.us/meeting/register/C_uzXkgFSOKVwKvdlHSehQ

How OST Workers Support the School’s Administration and Teacher: Enhancing Educational Outcomes
2025-10-29 18:00 - 19:00 | Virtual
This session explores how Out-of-School Time (OST) workers play a vital role in promoting positive behavior by collaborating effectively with school administrators and teachers. Participants will learn strategies to align after-school practices with the school’s behavioral expectations and social-emotional goals. Through discussion and scenario-based learning, OST staff will identify ways to communicate student needs, reinforce positive behavior systems, and maintain consistency between the school day and after-school environment. By strengthening partnerships with school staff, OST workers help build a unified culture of respect, belonging, and accountability that supports every student’s growth and success.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dr. Delores Williams, Educators4Education
Register Here: https://zoom.us/meeting/register/kmOmMvpaRgG1xmZfsiXp2A

Inclusivity 101
2025-11-03 12:00 - 14:00 | Virtual
This training will focus on and discuss inclusive tools and techniques which can be adopted into OST programming. The Inclusivity training will include and cover topics such as: creating inclusive activities; developing a culture of inclusivity; and supporting caregivers of youth with special needs.
Audience: All
NAA Competency: Equity and Inclusion
Register Here: https://zoom.us/meeting/register/3OFUrnhURTCunXfqLDCb7w

How OST Workers Support the School’s Administration and Teacher: Enhancing Educational Outcomes - Rerun
2025-11-05 13:30 - 14:30 | Virtual
This session explores how Out-of-School Time (OST) workers play a vital role in promoting positive behavior by collaborating effectively with school administrators and teachers. Participants will learn strategies to align after-school practices with the school’s behavioral expectations and social-emotional goals. Through discussion and scenario-based learning, OST staff will identify ways to communicate student needs, reinforce positive behavior systems, and maintain consistency between the school day and after-school environment. By strengthening partnerships with school staff, OST workers help build a unified culture of respect, belonging, and accountability that supports every student’s growth and success.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dr. Delores Williams, Educators4Education
Register Here: https://zoom.us/meeting/register/fG0N7BweQKOPisLAsgRNZg

Catch Them Doing Good: The Power of Positive Reinforcement
2025-11-06 13:30 - 14:30 | Virtual
Learn how to spot and celebrate positive behavior moments that can transform group dynamics. Explore strategies to give feedback that sticks and motivates youth toward continuous improvement. Gain confidence in replacing punitive measures with encouragement-based approaches.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Register here: https://zoom.us/meeting/register/LPcmPpIbTa-NSlgCrB_QXA

Building Positive Learning Environments: PBS Strategies for Frontline Staff
2025-11-12 18:00 - 19:00 | Virtual
This interactive professional development session equips frontline after-school staff with the tools and understanding needed to foster a positive, safe, and structured learning environment. Participants will learn to define Positive Behavior Support (PBS) and explore its vital role in promoting student success and well-being. The session highlights how Social Emotional Learning (SEL) connects to PBS, emphasizing emotional regulation as a key factor in maintaining positive behavior. Through real-world examples and hands-on activities, staff will practice practical strategies—such as positive reinforcement, redirection, pre-correction, and modeling appropriate behavior—to encourage consistency and structure across settings. Participants will also reflect on their own approaches and commit to implementing at least one new PBS or SEL strategy to strengthen daily student interactions and program culture.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dionne Singletary, M. Ed., Educators4Education
Register Here: https://zoom.us/meeting/register/8XNKW08EQV6oHd64YyKL2A

Culture in Focus: From Awareness to Action
2025-11-13 13:30 - 14:30 | Virtual
Creating an environment for positive behavior starts with cultural awareness and empathy. In this session, you’ll explore the role of diversity, bias, and trauma in shaping staff and youth experiences. Gain practical steps for building a culture that supports everyone’s growth.
Audience: Site Supervisors
NAA Competency: Relationships and Interactions with Children and Youth
Register here: https://zoom.us/meeting/register/vkqt-IGbQ1KezfUJsNSc6g

Cityspan Basics
2025-11-18 10:00 - 12:00 | Virtual
Attendees will learn how to utilize and navigate Cityspan in order to accurately record youth enrollment, program activities, staff information, attendance, and more. There will be opportunities for attendees to ask questions to clarify the best way to use the system for individual program needs.
Audience: Program Leadership
NAA Competency: Program Planning and Development
Register Here: https://zoom.us/meeting/register/VWG_6BE3QaaQqYeJfOrahw

Building Positive Learning Environments: PBS Strategies for Frontline Staff - Rerun
2025-11-19 13:30 - 14:30 | Virtual
This interactive professional development session equips frontline after-school staff with the tools and understanding needed to foster a positive, safe, and structured learning environment. Participants will learn to define Positive Behavior Support (PBS) and explore its vital role in promoting student success and well-being. The session highlights how Social Emotional Learning (SEL) connects to PBS, emphasizing emotional regulation as a key factor in maintaining positive behavior. Through real-world examples and hands-on activities, staff will practice practical strategies—such as positive reinforcement, redirection, pre-correction, and modeling appropriate behavior—to encourage consistency and structure across settings. Participants will also reflect on their own approaches and commit to implementing at least one new PBS or SEL strategy to strengthen daily student interactions and program culture.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Dionne Singletary, M. Ed., Educators4Education
Register Here: https://zoom.us/meeting/register/nLVi8h7mT6eeLSofUy4inA

Catch Them Doing Good: The Power of Positive Reinforcement
2025-11-20 18:00 - 19:00 | Virtual
Learn how to spot and celebrate positive behavior moments that can transform group dynamics. Explore strategies to give feedback that sticks and motivates youth toward continuous improvement. Gain confidence in replacing punitive measures with encouragement-based approaches.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Joining Live:

Click here –> https://thedash-phmcost.org/courses/catch-them-doing-good-the-power-of-positive-reinforcement/
Under Course Content click Catch Them Doing Good
Click Join via Browser

New Site Director Training for General ES & Middle Providers
2025-11-21 10:00 - 12:00 | Virtual
This training will explain in depth the duties and day to day expectations of a Site Director of an OCF-OST Program. This session will apply to School Based, CBO, and Specialized ES and Middle School School sites. This session will not Cover the day-to-day expectations for an EDEY Site Director.
NAA Competency: Professional Development and Leadership
Audience: Frontline Staff and Supervisors
Register Here: https://zoom.us/meeting/register/gHQuNDE0Q_W6dtZI1h0urA
Materials: New Site Director Training and Networking (October SY23) – OST Coach Manager Timiya Clark

The Dash Walkthrough
2025-11-25 10:00 - 10:30, 2025-12-11 18:00 - 18:30, 2025-12-18 13:30 - 14:00 | Virtual
Join us to learn about all of the resources available on The Dash.
Register here: https://zoom.us/meeting/register/YV50jw45SX2-I7s5KEn6MQ
*No certificate will be provided for this informational session.*

Accommodations 101
2025-12-01 12:00 - 14:00 | Virtual
In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children’s Charity of Delaware County. Please be prepared to discuss challenges that you are currently facing at your OST site. Due to limited capacity, please limit attendance to no more than two staff members per site.
Audience: All
NAA Competency: Equity and Inclusion
Register Here: https://zoom.us/meeting/register/H5zKm3tWQQGqnGKljfurDA

Engaging & Supporting Positive Behavior for Frontline Staff: Building a Culture of Respect and Belonging
2025-12-03 13:30 - 14:30 | Virtual
This professional development session focuses on creating inclusive, supportive environments where every student feels respected, valued, and connected. Participants will explore the key principles to understand how consistent, caring interactions foster trust and cooperation. Through discussion and hands-on activities, frontline staff will learn strategies to promote positive behavior, encourage student voice, and build strong relationships that enhance engagement and belonging. By the end of the session, participants will leave with practical tools and a renewed commitment to nurturing a culture of respect, empathy, and community within their programs.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Maya Stallings, Educators4Education
Register Here: https://zoom.us/meeting/register/te3rP4DVQT2wE8YRyvw9mA

Engaging & Supporting Positive Behavior for Frontline Staff: Building a Culture of Respect and Belonging - Rerun
2025-12-03 18:00 - 19:00 | Virtual
This professional development session focuses on creating inclusive, supportive environments where every student feels respected, valued, and connected. Participants will explore the key principles to understand how consistent, caring interactions foster trust and cooperation. Through discussion and hands-on activities, frontline staff will learn strategies to promote positive behavior, encourage student voice, and build strong relationships that enhance engagement and belonging. By the end of the session, participants will leave with practical tools and a renewed commitment to nurturing a culture of respect, empathy, and community within their programs.
Audience: Frontline
NAA Competency: Relationships and Interactions with Children and Youth
Facilitator: Maya Stallings, Educators4Education
Register Here: https://zoom.us/meeting/register/Grv4B-o0QiSC0Pdx43QCzA

SAYO-Y and SAYO-S Training (In-Person Training)
2025-12-04 10:00 - 11:30 | PHMC Conference Room A, 1500 Market St, Philadelphia, PA, 19102
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://forms.gle/qHMZ28joP9NXvVwA8
SAYO In-Person Training Slides

The Appreciation Effect: How Recognition Strengthens Staff and Culture
2025-12-09 13:30 - 14:30 | Virtual
Consistent recognition builds confidence, trust, and performance. This session shows you how to integrate positive reinforcement into team meetings, one-on-one check-ins, and everyday interactions. Celebrate progress in ways that are authentic, meaningful, and sustainable.
Audience: Site Supervisors
NAA Competency: Relationships and Interactions with Children and Youth
Register here: https://zoom.us/meeting/register/5jmJC8T9QVyZFjFDsCkRPA
Training Resources: https://drive.google.com/drive/folders/12watQBW16h358QTpK31dyNPDBifn-GsD?usp=drive_link

A Unified Approach: OST and School Day in Sync
2025-12-16 11:00 - 12:00 | Virtual
It is no secret that both school day and OST staff want to see students reach their full potential and invest in this daily. During this session, you will explore ways to partner with school staff, and ensure that the importance of your OST program is understood and supported by everyone in the school community. You will brainstorm collaborative approaches to planning and craft clear, impactful messages that communicate the value of your OST program in a way that aligns with school day goals.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Family, School, and Community Relationships
Register here: https://zoom.us/meeting/register/1o2sgoiZRgy-92-Hq3JXPwA
Training Materials

Unified Approach Self-Reflection and Eval Tool
A Unified Approach Trainer Action Pack
A Unified Approach_ Advocacy Statement worksheet
A Unified Approach_ Advocacy Statements
A Unified Approach_ Research and Resource Guide
Collaboration Level cards

Supporting Immigrant Students in OST Programs: A Trauma-Informed Approach for Frontline by Sara Fernandez-Marcote
2026-01-07 13:30 - 14:30 | Virtual
Out-of-School Time (OST) programs play a vital role in supporting immigrant and refugee youth as they adapt to new environments, navigate cultural transitions, and cope with stressors that can impact their learning and well-being. This training equips OST staff with practical, culturally responsive, and trauma-informed strategies to create welcoming spaces where immigrant students can thrive. Participants will learn about the unique challenges immigrant youth may face, how trauma can affect behavior and engagement, and concrete approaches to fostering trust, safety, and belonging. Through interactive discussions and real-world examples, attendees will leave with tools to strengthen relationships, support resilience, and promote positive outcomes for immigrant students. Facilitator will also share pertinent resources for immigrants in Philadelphia.
Presenter: Sara Fernandez-Marcote
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/XyWSlLjVQICWKY4WpHL41w
Training Resources: https://drive.google.com/drive/folders/1aJJ_ISgfHVM1g6AaoS8ECiDXOP2gaC2I?usp=sharing

Measure What Matters: Uncovering Program Impact with special guests
2026-01-13 11:00 - 12:00 | Virtual
OST professionals understand that maximizing program impact goes beyond activities — it requires intentional observation and thoughtful reflection. This session introduces the foundational practices of program evaluation and observation, offering a clear overview of what they are and why they matter in OST settings. Participants will explore how these practices help uncover meaningful insights, support continuous improvement, and communicate program value to stakeholders.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/HThcvrLNRRuUlWhvz77f4A

Planning with Purpose: Making Evaluation Work for You with special guests
2026-01-20 11:00 - 12:00 | Virtual
Evaluation and observation aren’t just tools — they’re part of the blueprint for strong OST programs. This session helps leaders connect the dots between understanding these tools and using them to shape program design, guide staff development, and support everyday decision-making. Walk away with practical strategies to make outcomes and reflection a natural part of your planning—not just something you do at the end.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/M4ha3iltRMCcnsgu3LtVUg

The Mindset of a Leader: From Individual Contributor to Influencer by Tracy Murray Moore Consultancy, LLC
2026-01-22 13:30 - 14:30 | Virtual
This session provides emerging leaders and frontline professionals with essential tools, enhanced self-awareness, and effective strategies for leading with confidence, integrity, and emotional intelligence. This interactive program is structured to help participants develop their professionalism, improve communication skills, and foster people-focused leadership.
-Understanding the transition from team member to leader
-Shifting from “doing the work” to “leading the work”
-The role of motivation and self-awareness in leadership
-Identifying your leadership style
Tracy Murray Moore Consultancy LLC has revolutionized numerous organizations by implementing creative HR solutions, providing influential leadership coaching, and launching progressive initiatives. With over 20 years of experience in multinational corporations and non-profits, Tracy is renowned for aligning HR operations with business goals to create inclusive, high-performing cultures that thrive.
​Her expertise spans DEI initiatives, performance management, organizational change, succession planning, and leadership coaching, delivering measurable results for clients on both national and international stages. Tracy’s unique, people-first approach prioritizes employee well-being and development as the cornerstone of sustainable organizational success.
​Passionate about empowering others, Tracy is committed to uplifting youth, advancing women in leadership, and cultivating inclusive workplaces where talent flourishes. Her ability to inspire and foster growth sets her apart as a leader who doesn’t just manage change, she drives transformation.
Presenter: Tracy Murray Moore, SPHR, CPC
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/pB0evhvmRYiiHVsSy33-VQ
Training Material: The Mindset of a Leader Training slideshow

Lead with What Works: Models of Evaluation for OST with special guests
2026-01-27 11:00 - 12:00 | Virtual
In this session, you’ll hear directly from OST leaders who’ve used evaluation tools to build systems that generate meaningful data and tell the real story of their program’s impact. They’ll share practical tips for making data work for you, strategies for integrating evaluation into daily operations, and honest reflections on the challenges they’ve faced. Come ready to learn from their journeys — and leave inspired to strengthen your own data practices.
Presenter: Foundations, Inc.
Audience: Program Leaders
NAA Competency: Child/Youth Observation and Assessment
Register here: https://zoom.us/meeting/register/J3rDvindRVSQsSsluJ60Xw
