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  • From Tension to Teamwork: Strategies for Managing Staff Conflict

    Virtual

    Unaddressed conflict between staff members can undermine program quality, erode team cohesion, and create toxic environments that impact both staff retention and youth experiences. This session equips you with practical methods for identifying conflict sources, facilitating productive resolution conversations, and establishing team norms that prevent future discord. Participants will practice specific mediation techniques, communication tools, […]

  • Cityspan Basics

    Virtual

    Attendees will learn how to utilize and navigate Cityspan in order to accurately record youth enrollment, program activities, staff information, attendance, and more. There will be opportunities for attendees to ask questions to clarify the best way to use the system for individual program needs. Audience: Program Leadership NAA Competency: Program Planning and Development Register […]

  • Self-Awareness: Building Blocks for Emotional Intelligence Part 1

    Virtual

    This virtual workshop 4-part series is designed for supervisors in OST programs, with all staff welcome to attend. Participants will explore the foundational elements of emotional intelligence through engaging, interactive sessions. The series encourages self-reflection and offers practical tools to better understand emotions, recognize personal strengths, and identify areas for growth. By building emotional awareness, […]

  • Self-Awareness: Building Blocks for Emotional Intelligence Part 2

    Virtual

    This virtual workshop 4-part series is designed for supervisors in OST programs, with all staff welcome to attend. Participants will explore the foundational elements of emotional intelligence through engaging, interactive sessions. The series encourages self-reflection and offers practical tools to better understand emotions, recognize personal strengths, and identify areas for growth. By building emotional awareness, […]

  • Am I Enough? A Personal Leadership Analysis

    Virtual

    Self-awareness is integral to leadership as it allows you to understand your own strengths and weaknesses and the impact they have on your program and staff, but sometimes looking in the mirror can be hard. In this session we will conduct a personal leadership analysis to better identify areas for your own professional growth. We'll […]

  • Pivot! Course Correction for When Activities Miss the Mark

    Virtual

    Even the most carefully designed out-of-school time activities sometimes fail to engage youth or achieve intended outcomes, requiring staff to quickly recognize issues and adapt. In this session, participants will analyze real-world scenarios to identify early warning signs of activities going off track and develop strategic responses that preserve learning objectives while addressing engagement challenges. […]

  • Self-Awareness: Building Blocks for Emotional Intelligence Part 3

    Virtual

    This virtual workshop 4-part series is designed for supervisors in OST programs, with all staff welcome to attend. Participants will explore the foundational elements of emotional intelligence through engaging, interactive sessions. The series encourages self-reflection and offers practical tools to better understand emotions, recognize personal strengths, and identify areas for growth. By building emotional awareness, […]

  • Self-Awareness: Building Blocks for Emotional Intelligence Part 4

    Virtual

    This virtual workshop 4-part series is designed for supervisors in OST programs, with all staff welcome to attend. Participants will explore the foundational elements of emotional intelligence through engaging, interactive sessions. The series encourages self-reflection and offers practical tools to better understand emotions, recognize personal strengths, and identify areas for growth. By building emotional awareness, […]

  • Accommodations 101

    Virtual

    In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children's Charity of Delaware County. Please be prepared to […]

  • The Why Behind the What: Seeing Behavior Through a New Lens

    Virtual

    Discover how behavior reflects what youth may not be able to say in words. Learn to uncover root causes, use empathy, and redirect behavior in ways that preserve relationships. Gain strategies to provide support and respond to undesirable behaviors rather than reacting to them. Audience: Frontline NAA Competency: Relationships and Interactions with Children and Youth […]