Supporting Immigrant Students in OST Programs: A Trauma-Informed Approach for Frontline by Sara Fernandez-Marcote
2026-01-07 13:30 - 14:30 (America/New_York) | Virtual
Out-of-School Time (OST) programs play a vital role in supporting immigrant and refugee youth as they adapt to new environments, navigate cultural transitions, and cope with stressors that can impact their learning and well-being. This training equips OST staff with practical, culturally responsive, and trauma-informed strategies to create welcoming spaces where immigrant students can thrive. Participants will learn about the unique challenges immigrant youth may face, how trauma can affect behavior and engagement, and concrete approaches to fostering trust, safety, and belonging. Through interactive discussions and real-world examples, attendees will leave with tools to strengthen relationships, support resilience, and promote positive outcomes for immigrant students. Facilitator will also share pertinent resources for immigrants in Philadelphia.
Presenter: Sara Fernandez-Marcote
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/XyWSlLjVQICWKY4WpHL41w
Training Resources: https://drive.google.com/drive/folders/1aJJ_ISgfHVM1g6AaoS8ECiDXOP2gaC2I?usp=sharing

The Mindset of a Leader: From Individual Contributor to Influencer by Tracy Murray Moore Consultancy, LLC
2026-01-22 13:30 - 14:30 | Virtual
This session provides emerging leaders and frontline professionals with essential tools, enhanced self-awareness, and effective strategies for leading with confidence, integrity, and emotional intelligence. This interactive program is structured to help participants develop their professionalism, improve communication skills, and foster people-focused leadership.
-Understanding the transition from team member to leader
-Shifting from “doing the work” to “leading the work”
-The role of motivation and self-awareness in leadership
-Identifying your leadership style
Tracy Murray Moore Consultancy LLC has revolutionized numerous organizations by implementing creative HR solutions, providing influential leadership coaching, and launching progressive initiatives. With over 20 years of experience in multinational corporations and non-profits, Tracy is renowned for aligning HR operations with business goals to create inclusive, high-performing cultures that thrive.
​Her expertise spans DEI initiatives, performance management, organizational change, succession planning, and leadership coaching, delivering measurable results for clients on both national and international stages. Tracy’s unique, people-first approach prioritizes employee well-being and development as the cornerstone of sustainable organizational success.
​Passionate about empowering others, Tracy is committed to uplifting youth, advancing women in leadership, and cultivating inclusive workplaces where talent flourishes. Her ability to inspire and foster growth sets her apart as a leader who doesn’t just manage change, she drives transformation.
Presenter: Tracy Murray Moore, SPHR, CPC
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/pB0evhvmRYiiHVsSy33-VQ
Training Material: The Mindset of a Leader Training slideshow

SAYO-Y and SAYO-S Training (Virtual)
2026-02-05 10:00 - 11:30 | Virtual
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://zoom.us/meeting/register/ENrdjTr_RNSx6GkvX1oTGA
Training Slides

Professionalism and Personal Branding: From Individual Contributor to Influencer by Tracy Murray Moore Consultancy, LLC
2026-02-10 13:30 - 14:30 | Virtual
This session provides emerging leaders and frontline professionals with essential tools, enhanced self-awareness, and effective strategies for leading with confidence, integrity, and emotional intelligence. This interactive program is structured to help participants develop their professionalism, improve communication skills, and foster people-focused leadership.
-Professional conduct and workplace etiquette
-The importance of image, communication, and consistency
-Crafting your professional brand and reputation
-Building trust and credibility as a new leader
Tracy Murray Moore Consultancy LLC has revolutionized numerous organizations by implementing creative HR solutions, providing influential leadership coaching, and launching progressive initiatives. With over 20 years of experience in multinational corporations and non-profits, Tracy is renowned for aligning HR operations with business goals to create inclusive, high-performing cultures that thrive.
​Her expertise spans DEI initiatives, performance management, organizational change, succession planning, and leadership coaching, delivering measurable results for clients on both national and international stages. Tracy’s unique, people-first approach prioritizes employee well-being and development as the cornerstone of sustainable organizational success.
​Passionate about empowering others, Tracy is committed to uplifting youth, advancing women in leadership, and cultivating inclusive workplaces where talent flourishes. Her ability to inspire and foster growth sets her apart as a leader who doesn’t just manage change, she drives transformation.
Presenter: Tracy Murray Moore, SPHR, CPC
Audience: Supervisors
NAA Competency: Professional Development and Leadership
Register here: https://zoom.us/meeting/register/lxRyfQgyTbWAcWyxisL_dQ
Training Material: Professionalism and Personal Branding Training slideshow

Winter Institute: Beautifully Broken, Resounding Resilience (In-Person)
2026-02-16 08:00 - 13:00 | Temple Center City Campus, 1515 Market St., Philadelphia
The Dash invites OST educators and youth professionals to pause, reflect, and renew their sense of purpose. Through interactive sessions on trauma-informed care, social-emotional learning, and restorative practices, participants will explore strategies to foster healing-centered environments for both youth and staff. The day also includes hands-on self-care activities and take-a-make resources to support ongoing well-being and resilience long after the session ends.
Presenter: Foundations, Inc. with Guests
Audience: Everyone
NAA Competencies: Equity & Inclusion, Learning Environments & Curriculum
Register here: https://docs.google.com/forms/d/e/1FAIpQLSc936MwwoL6GpxAvg83ZQRdzJfbQdXin120P7DjfzXQPf5IRw/viewform?usp=sharing&ouid=101438896786875871341
Training Resources: https://drive.google.com/drive/folders/1jWao9-PMbQTIMYOv_DZuyCjp32bxrnXl?usp=sharing

Structured Activities 101
2026-02-18 10:00 - 12:00 | Virtual
This workshop will provide an overview of the structured activity planning processes, as well as requirements related to documenting structured activities. This workshop is designed for those providers who are interested in learning how to apply these methodologies to create an enriching and engaging program for all youth.
Audience: Frontline Staff, Supervisors
NAA Competency: Program Planning and Development
Register here: https://zoom.us/meeting/register/4ikIINZ1RDielzT6ekU8gg

Accommodations 101
2026-02-19 10:00 - 12:00 | Virtual
In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children’s Charity of Delaware County. Please be prepared to discuss challenges that you are currently facing at your OST site. Due to limited capacity, please limit attendance to no more than two staff members per site.
Presenter: Variety
Audience: All
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/2ahSnNeKSKSMxVPHsXej8g

Through Their Eyes: How Trauma Shapes Youth Behavior
2026-02-19 18:00 - 19:00 | Virtual
Understanding the basic foundations of trauma is critical when working with youth in any capacity. This session will explore stress responses and how they influence youth behavior. Participants will learn key principles of trauma-informed care, explore Adverse Childhood Experiences (ACEs), and identify ways to create emotionally safe spaces for youth. Staff will walk away with a deeper awareness of what trauma looks like, and what supportive and sensitive responses can look like when put into practice.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/cnLlWT6TQumMZ0OxfQAGaw
Training Resources: https://drive.google.com/drive/folders/17Brwo9Ki56Wlr_NScTVHy5WABs-oYn_O?usp=drive_link

Building Trust and Stability: Trauma-Informed Practices That Work
2026-02-24 18:00 - 19:00 | Virtual
This session focuses on real-world application of trauma-informed care. Participants will learn actionable practices such as co-regulation techniques, de-escalation strategies, relationship building tools, and ways to create consistency. Through scenarios and activities, staff will practice responding to challenging situations with empathy, clarity, and confidence.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/fhZh-nEeSNu28eqS1LzxwQ
Training Resources: https://drive.google.com/drive/folders/1uMIHk9cc7ZtZzul40QY0Nr9KGg-HsmSK?usp=drive_link

SAYO-Y and SAYO-S Training (In-Person Training)
2026-03-03 10:00 - 11:30 | PHMC Conference Room E, 1500 Market Street Philadelphia, PA
The SAYO-S (Staff Survey of Youth Outcomes) and SAYO-Y (Youth Survey of Youth Outcomes) are nationally recognized assessment tools developed by NIOST to measure key youth development outcomes such as engagement, relationships, and program experiences. The PHMC OST team is fully trained by NIOST to train providers in the effective implementation of these tools. Through this support, providers are equipped to administer the SAYO-S and SAYO-Y with fidelity and use the resulting data to participate in all required Continuous Program Improvement (CPI) activities. This ensures programs can track progress, strengthen practice, and enhance the overall quality of youth experiences.
This workshop provides a practical, hands-on introduction to the SAYO-Y (Youth Survey of Youth Outcomes) and SAYO-S (Staff Survey of Youth Outcomes) tools developed by NIOST. Participants will learn the purpose of each tool, how to administer them with fidelity, and how to interpret the resulting data to support meaningful continuous program improvement. Through guided practice and real-world examples, providers will leave confident in their ability to implement the SAYO tools within their OST programs and use the information gathered to strengthen youth experiences and program quality.
Register here: https://forms.gle/6mmr7eCw6XDMkp9b9
Training Slides

Supporting Immigrant Students in OST Programs: A Trauma-Informed Approach for Frontline by Sara Fernandez-Marcote
2026-03-17 18:00 - 19:00 | Virtual
Out-of-School Time (OST) programs play a vital role in supporting immigrant and refugee youth as they adapt to new environments, navigate cultural transitions, and cope with stressors that can impact their learning and well-being. This training equips OST staff with practical, culturally responsive, and trauma-informed strategies to create welcoming spaces where immigrant students can thrive. Participants will learn about the unique challenges immigrant youth may face, how trauma can affect behavior and engagement, and concrete approaches to fostering trust, safety, and belonging. Through interactive discussions and real-world examples, attendees will leave with tools to strengthen relationships, support resilience, and promote positive outcomes for immigrant students. Facilitator will also share pertinent resources for immigrants in Philadelphia.
Presenter: Sara Fernandez-Marcote
Audience: Frontline Staff
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/iCtLWTEHQ1uD0CxDOlEOPw
Training Resources: https://drive.google.com/drive/folders/1aJJ_ISgfHVM1g6AaoS8ECiDXOP2gaC2I?usp=sharing

Mental Health First Aid (In-Person)
2026-03-18 08:00 - 14:00 | Ralph J. Roberts Germantown Boys & Girls Club (BGCPhila), 25 W Penn Street, Philadelphia, PA, 19144, United States
Mental Health First Aid is a training program that teaches participants how to recognize, understand, and respond to signs of mental health and substance use challenges. This training is designed to help individuals take action when they notice signs of stress or worry by providing practical tools for support, understanding, and care.
Participants will receive:

A certification from the National Council for Mental Wellbeing, upon successful completion of the training.
Lunch provided during the training.

Presenter: Flor Fernandez Montes, Gemma Services
Audience: Everyone
NAA Competency: Safety and Wellness
Register here: https://forms.gle/MvfwHpqpLWiSd8tu5

Accommodations 101
2026-03-23 12:00 - 14:00 | Virtual
In this session participants will learn effective and positive ways to engage with OST participants who have different learning abilities. Participants will learn about the different types of learning abilities, and how they effect a students learning experience. This session will be facilitated by Variety, the Children’s Charity of Delaware County. Please be prepared to discuss challenges that you are currently facing at your OST site. Due to limited capacity, please limit attendance to no more than two staff members per site.
Presenter: Variety
Audience: All
NAA Competency: Equity and Inclusion
Register here: https://zoom.us/meeting/register/Ep–Hw3mQDyu5Tqq_MXzRg

Inclusivity 101
2026-03-26 11:00 - 13:00 | Virtual
Variety – the Children’s Charity, a nonprofit organization dedicated to supporting children with disabilities throughout the Delaware Valley, will lead this engaging and practical training on creating more inclusive Out-of-School Time (OST) environments. Participants will explore tools and techniques that can be easily incorporated into everyday programming to ensure all children feel welcomed, supported, and able to thrive.

This session will cover key topics such as:

Designing inclusive and adaptable activities
Building and sustaining a culture of inclusivity
Supporting caregivers of youth with special needs

Presenter: Variety
Audience: All
NAA Competency: Equity & Inclusion
Register here: https://zoom.us/meeting/register/9UEmtr96QUm2NB371ieF4Q

Decoding Today’s Youth: Behavior, Anxiety, and Practical Supports
2026-04-07 13:30 - 14:30 | Virtual
This session will examine why so many youth today present similar behavioral patterns and how anxiety rewrites the developing brain. Frontline staff will learn to decode behavior in ways that foster connection and create an inclusive environment.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Child/Youth Growth and Development
Register Here: https://zoom.us/meeting/register/Ov_YFnobSHWBZaECqcZI7g

Planning Support for Children and Youth with Autism Spectrum Disorder
2026-05-07 13:30 - 14:30 | Virtual
Autism Spectrum Disorder impacts the developmental skills of children and youth in a variety of ways that can impact their participation and relationships. This training will explore strategies to support social interactions, communication, and sensory processing needs. This training will ask participants to focus on the essential question: What challenges do children/youth with ASD experience?
By the end of this training, participants will:
1. Plan one social interaction, communication, or sensory-based support, to meet the
needs of a child/youth with ASD in a video.
Presenter: Kids Included Together (KIT)
Audience: Frontline Staff
NAA Competency: Supporting Youth with Special Needs
Register Here: https://zoom.us/meeting/register/ZyosVnE4SMKC8WkdM_Q6XQ

Success with ADHD
2026-05-28 18:00 - 19:00 | Virtual
Chances are you serve children with ADHD every day in your existing programs. Explore myths about children with ADHD and discover what to look for as you design accommodations for children with ADHD in your program. Learn to prevent challenging behaviors with positive support strategies to help all children be successful. This training will ask participants to focus on the essential question: How can we create environments and relationships that empower children with ADHD to thrive, while honoring their unique strengths and challenges?
By the end of this training, participants will:
1. Accurately describe three signs or signals indicating a child with ADHD needs support depicted during a role play.
2. Apply three accommodations discussed in the session to support a child with ADHD described in a scenario.
Presenter: Kids Included Together (KIT)
Audience: Frontline
NAA Competency: Supporting Youth with Special Needs
Register Here: https://zoom.us/meeting/register/kRMZnwGwQga4Lm87gJX5bA

Summer Success Strategies: Tools for Inclusive Summer Fun
2026-06-09 18:00 - 19:00 | Virtual
Get ready for summer with practical, engaging strategies that help every young person—including those with special needs—feel seen, supported, and ready to thrive. This interactive session gives staff hands-on experience using developmental relationships, accessible driving questions, and the 5Es to create learning moments that are clear, inviting, and responsive to diverse needs.
Presenter: Foundations, Inc.
Audience: Frontline Staff
NAA Competency: Child/Youth Growth and Development
Register Here: https://zoom.us/meeting/register/9WWsG9sfT2C2Q7dzEUpFDw

Mental Health First Aid (In-Person)
2026-06-24 08:45 - 15:00 | United Lutheran Seminary, 7301 Germantown Ave, Rm 304, Philadelphia, PA, 19119, United States
Mental Health First Aid gives you the skills to recognize when someone is facing mental health or substance use challenges — and the confidence to be a source of support! In this training, you will learn how to apply the MHFA Action Plan (ALGEE) to help someone in a variety of situations, from a panic attack to an overdose. Additionally, we will dive into self-help strategies and how to encourage people to use them. Then you can use those same skills to build your own resiliency and internal support system. Get certified and join a national network of first aiders with this 3-year certificate!
Participants will receive:

A certification from the National Council for Mental Wellbeing, upon successful completion of the training.

Presenter: Flor Fernandez Montes, Gemma Services
Audience: Everyone
NAA Competency: Safety and Wellness
Register here: https://forms.gle/wRFJseY8Ez3cjorA9

Looking Beyond Behavior: Uncovering Youth Needs Beneath the Surface
2026-06-30 18:00 - 19:00 | Virtual
Discover how behavior reflects what youth may not be able to say in words. Learn to uncover root causes, use empathy, and redirect behavior in ways that preserve relationships. Gain strategies to provide support and respond to undesirable behaviors rather than reacting to them.
Presenter: Foundations, Inc.
Audience: Frontline
NAA Competency: Child/Youth Growth and Development
Register Here: https://zoom.us/meeting/register/pqAyVCR2Rfm0KU7xwOmJoA
