From Tension to Teamwork: Strategies for Managing Staff Conflict
Unaddressed conflict between staff members can undermine program quality, erode team cohesion, and create toxic environments that impact both staff retention and youth experiences. This session equips you with practical methods for identifying conflict sources, facilitating productive resolution conversations, and establishing team norms that prevent future discord. Participants will practice specific mediation techniques, communication tools, and team-building strategies designed to transform workplace tensions into opportunities for professional growth.