Building from Day One​: Setting New Staff Up for Success​

A strong out-of-school time (OST) program starts with clear communication. The session provides a practical guide to help new staff quickly build the communication, teamwork, and problem-solving skills that both employers and youth need. You’ll apply good communication behaviors to scenarios that new staff experience around program policies, safety protocols, and daily procedures. ​

Check out this 2-minute highlight from the course before enrolling.
Click on Enroll in this Course to begin.

After enrolling, scroll to down to Course Content and select Let’s Get Started.

​

Course Content

Let’s Get Started-Building from Day One
10 Topics
10 Quizzes
Communication, Teamwork, Problem-Solving
Communication, Teamwork, Problem-Solving
Communication
How Often Do You…?​
Teamwork
Everything’s Fine​
The Whisper Campaign​
The Whisper Campaign​
The Blame Game​
The Blame Game​
The Slow Start​
The Slow Start​
The Silent Struggle​
The Silent Struggle​
Problem-Solving
The Bridge to Better​
Dismissal Woes
Dismissal Woes
Final Thoughts- Building from Day One
Course Feedback-Building from Day One